Transom: SMS Workflow Coordination

(Pilot Program)

Transom is a lightweight workflow‑coordination system developed by KS Partners BV. It enables organizations to communicate with their members using simple, reliable SMS messages. During this pilot phase, Transom is being tested with a small group of early users to validate core messaging workflows such as sending invoice reminders.

Transom focuses on clarity, speed, and accessibility — allowing organizations to reach users instantly without requiring a mobile app or login.

Why SMS Is Used

Organizations often need fast, direct communication with members. SMS provides:

  • Immediate delivery

  • Universal compatibility

  • No app installation

  • Simple menu‑based interactions

Transom uses SMS to support workflows such as:

  • Alerts about missing invoice images

  • Reminders for workflow tasks

  • Menu‑based commands (CONSENT, STOP, HELP, INV)

Pilot Program Status

Transom is currently in pilot development. Features, workflows, and message templates are being evaluated with a limited number of early participants. The pilot helps KS Partners validate:

  • Message delivery reliability

  • User interaction patterns

  • Workflow timing and responsiveness

  • Opt‑in and consent processes

Participation is limited and controlled.

SMS Opt‑In Process

SMS Enrollment and Consent

Employees request enrollment by texting CONSENT to the Transom toll-free number provided by their organization. See Fulcrum’s announcement flyer (mock-up) at right.

Consenting employees will see the Consent Disclosure on the flyer as well as within the SMS conversation. By completing the consent conversation employees expressly opt-in to receive conversational and transactional SMS messages from their organization, delivered through Transom.

At any time, employees may text STOP opt-out of any further Transom conversations.

Click Consent / Opt-in for details.

Employee opt-in/consent conversation

Employee: CONSENT

Transom: {{Organization Name}} uses Transom (by KS Partners BV) to send conversational and transactional SMS messages, including workflow coordination and invoice reminders. Message frequency varies. Message and data rates may apply. Consent is not a requirement of employment by {{Organization Name}}.

Reply [A]GREE to complete opt-in or [D]ISAGREE to cancel consent and opt out.

Employee: AGREE

Transom: Thank you. You are subscribed to Transom SMS messages for {{Organization Name}}. Text [STOP] at any time to opt-out. Text [MENU] for all options.

See Employee SMS Opt-in (mock-up) at right.

Transom’s Pilot Organization Announcement Flyer (mock up)

Transom’s Pilot Organization Employee SMS Opt-in (mock up)

Contact

Transom is developed and operated by KS Partners BV.

Business registration country: Netherlands (VAT number: NL869757854B01)

Address: 4730 University Way NE, Ste 104 PMB 5197, Seattle, WA 98105, USA

Email: starkey@kspartners.net

WhatsApp contact:

Privacy & Terms

These documents describe how data is handled during the pilot program.

Sample SMS Interactions

Below are examples of the types of messages used in the pilot:

  • Menu Options:

    [CONSENT] Consent (Opt-in) for Transom Communications,

    [STOP] Opt-out of Transom communications,

    [HELP] Help for Use of Transom,

    [INV] Upload an Invoice Id (IR number)

  • Invoice Reminder:

    “The following invoice images are missing in P2P: [1] Amount: 17.02 Vendor: Home Depot [2] Amount: 420.02 Vendor: Lindall Glass”

  • Confirmation Message:

    “Thank you. Invoice Id (991373) has been forwarded to Accounting.”

Workflow Diagram

(Illustrates how Transom coordinates SMS workflows.)